Privacy Policy

Last Updated: November 15, 2025

Welcome to Australia's Best Theme Parks. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our website
  • Register for an account
  • Purchase tickets or make reservations
  • Sign up for our newsletter
  • Contact our customer service
  • Participate in surveys or promotions

This information may include:

  • Name, email address, phone number, and mailing address
  • Payment information (credit card details are processed securely through our payment processors)
  • Demographic information (age, gender, family composition)
  • Preferences and interests related to theme parks

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage of our website, including:

  • IP address, browser type, operating system
  • Pages you view, time spent on pages, links clicked
  • Referring website or how you reached our site
  • Location information (if permitted by your browser settings)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information and personalize your experience. These technologies help us:

  • Remember your preferences and settings
  • Understand how you navigate our website
  • Analyze the performance of our website
  • Deliver relevant content and advertisements
  • Recognize you when you return to our website

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our website and services
  • Processing transactions and managing your account
  • Sending you confirmations, updates, and support messages
  • Sending marketing communications and promotional offers
  • Responding to your inquiries and providing customer support
  • Personalizing your experience and delivering tailored content
  • Analyzing usage patterns and optimizing our website
  • Protecting our legal rights and preventing misuse
  • Complying with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services)
  • Theme Park Partners: When necessary to fulfill your bookings or requests related to specific theme parks
  • Marketing Partners: With your consent, we may share information with trusted partners for marketing purposes
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider new technology and methods as necessary. Our staff who have access to personal information are bound by confidentiality obligations.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information we hold
  • Correction: You can ask us to correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information in certain circumstances
  • Restriction: You can ask us to restrict the processing of your information
  • Data Portability: You can request a copy of your data in a structured, commonly used format
  • Objection: You can object to our processing of your information in certain circumstances

To exercise these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before responding to your request.

5.1 Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly with your request
  • Adjusting your account preferences if you have an account

Even if you opt out of marketing communications, we may still send you service-related communications.

6. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

7. International Data Transfers

We are based in Australia, and your information may be processed and stored in Australia and other countries where our service providers maintain facilities. These countries may have different data protection laws than your country of residence.

If we transfer your information outside your country of residence, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

8. Third-Party Links

Our website may contain links to third-party websites and services. We have no control over these third parties and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website before the changes become effective.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Australia's Best Theme Parks
Gold Coast Highway, Southport QLD 4215
Email: [email protected]
Phone: +61 7 5555 1234

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.